How can I cancel my registration?
Sometimes life happens and your registration needs to be cancelled. Don't worry, just follow the steps below and you can get this resolved quickly.
Step 1) Login to the conference
Step 2) Follow the prompt from the card
Step 3) View Details
You can request a cancellation for your Registration or for any other delegate that you registered. Follow the View Details button appearing next to the registration ticket that you would like to cancel to see more options.
Step 4) Request Registration Cancelation
You will see that the status of your registration changed to Marked for Cancellation. You can also remove the request at any time if you change your mind.
Your registration will be confirmed as cancelled only after the conference organisers confirm the action - you will receive an email from them confirming their response to your request