Branded App - Updating images and branding

When your guide is built and attached to your app you’ll have to update images and screenshots that will be used in App Store and Google Play. Both can be submitted and uploaded through the App builder on your computer. You can submit as many App-level updates as you need throughout the year.

Details that you will need are listed as below:

  • App Store Listing Details (App Name, Description, etc.)
  • App Images (App Icon, Splash Screen, etc.)

You will see all the requirements for the images in the builder. 

Details on App Screenshots

Apple: You only need screenshots from the iPhone 6+ and the iPad Pro. Apple requires a minimum of 2 screenshots for the listing (they allow for a max of 5).

Android: Guidebook team will use an S5 to grab the screenshots, and Google needs exactly 3 for the listing (no more or less).

How to add your images? Check gifs below:



To submit final images check the video below:

NOTE: This will also Publish and place your app on the App Store and Google Play.

You will receive an auto-email from Guidebook letting you know that your app updates are off to the stores! You should see the updates go live in the Google Play store within 24 hours, with Apple to follow shortly thereafter!

When this is done and you submit it for the approval you might receive a message from  iTunes connect as below:

Dear Developer,

We identified one or more issues with a recent delivery for your app, "Ex Ordo". Your delivery was successful, but you may wish to correct the following issues in your next delivery:

Potential Loss of Keychain Access - The previous version of the software has an application-identifier value of [''] and the new version of software being submitted has an application-identifier of ['']. This will result in a loss of keychain access.

Missing beta entitlement - Your app does not include the beta-reports-active entitlement. If you intend to distribute this build via TestFlight for beta testing, please re-build this app with an App Store Distribution provisioning profile. Do not use ad-hoc profiles.

After you’ve corrected the issues, you can use Xcode or Application Loader to upload a new binary to iTunes Connect.

Best regards,

The App Store Team

Don’t worry - This is normal (and there are no action items on your end for them). 

"Potential Loss of Keychain Access": This won’t affect your app. This feature allows the app to share information with other apps on the same developer account. We don’t use this, so nothing to worry about!

"Beta Entitlement": This allows you to download a version of your app before approval and availability on the app store, for testing. As we build our apps based on the same code, we extensively Beta test everything before it makes its way onto a branded app. As such, it is not necessary for your app to have Beta Entitlement enabled.

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