Changing a registration on behalf of a delegate
As an administrator in the registration system, you can change or update registrations for your delegates and this article will explain the process.
1) Find a registration
You can find a registration you would like to update in your Overview page. You can search by delegate name or registration ref. number:
You can also search in your Registrations list as below:
When you've found a registration you would like to update, click on delegate's name to expand the view. You will see couple of options showing at the top of the list.
2) Modify Registration
Select the option to modify their registration as shown below. It will take you into the workflow where you can update their items.
3) Make the changes and confirm
You can now navigate and jump through the registration steps. The system will show the changes you've made. You can also check the dropdown in the top right corner. When you're done, you will need to confirm the changes on the Checkout step. When you confirm, the delegate will be notified via email.